Though I canceled Tanimachi, there is still claim for payment.

For example

There is still claim for payment. But

  • When I try to use app, I'm not Tanimachi.
  • There is no cancellation button of the Tanimachi subscription on the "Google play Store".

Probable causes 1

Though you already canceled Tanimachi, the payment of last month is claimed this month.

Probable causes 2

Have you signed in to the "Google Play Store" with your "Google Account" which you used when you subscribed the Tanimachi Membership?

Solution

Sign out from The "Google Play Store".
After that, sign in with your "Google Account" which you used when you subscribed the Tanimachi Membership.

If you want to cancel the membership, Please take a look at the page "How to Unregister Your Tanimachi (Premium Member) Account".